Solar Energy Efficiency Admin 10 views

Solar

The Energy Efficiency Monitoring Specialist is responsible for the management of the Energy Efficiency Program. This position will require an individual to think on their feet, maintain great communication with the Business Development, Operations teams and subcontractors, and have an overarching desire to remain informed of incentive availability and program changes.

Essential Job Functions

Oversee the daily operations of the Energy Efficiency program
Manage program pipeline movement
Accomplish energy efficiency results by monitoring subcontractor expectations and productivity standards
Ensure Salesforce (CRM) has efficient workflow in place and assist in the resolution when not working properly
Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend system improvements
Maintain professional and technical knowledge of energy efficiency
Identify opportunities to better serve customers through the delivery of EE work
Supervise and assist with the daily verification, review and approvals of EE Assessment/Upgrades projects
Assist Account Management with questions, concerns and case closures
Ensure proper processing of On-hold and Cancel letters by Project Management
Locate, develop and maintain contractor relationships, which will include invoice approval, quality enforcement, process implementation and change
Navigate through different incentive programs and develop efficient process around company business model
Data Correction
Support field technicians with information to problem solve
Competencies

Self-starter with ability to work both independently and as part of a team
Excellent written and verbal communication skills required for accurate quality control evaluation documentation and work oversight
Good at problem solving and implementing change
Organized and able to meet deadlines
Great attention to detail with a commitment to quality workmanship
Education/Experience

BPI certified preferred, but not required
Proficiency on a computer in MS Office (Excel, Outlook, Word)
Must be able to successfully pass a pre-employment criminal, driving and drug screen
Must possess a current and valid state driver’s license and a clean driving record

Solar

More Information

  • Term Entry
  • Company PosiGen
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