Electric-Vehicle Coordinator, Inside Sales 11 views


Perform all aspects of service sales telemarketing and service support including identifying leads, prospecting, quoting, closing and processing of service agreement sales for warranty service, non-warranty and non-MEPPI equipment. Perform administrative service support including maintaining call lists, protected lists and monthly management reports.

Tasks Performed

  • ​Manage database information and communicate critical market information to Service Department and Sales Department.
  • Quote and close renewal contracts prior to expiration, upsell to higher levels of service.
  • Source service fulfillment for non-MEPPI equipment, negotiate cost, add MEPPI margin, quote and close.
  • Improve ervice margins through higher Average Selling Prices, direct sales, and promoting MEPPI quality.
  • Track information on lost business.
  • Maintain relationships in a consultative role with clients by providing support, information, and guidance; researching and recommending new service offerings and cost savings.
  • Prepare reports by collecting, analyzing, and summarizing information.

Essential Functions

  • Identify direct business opportunities by researching prospects and evaluating their position in the industry. Project revenue and close dates.
  • Prospect for service sales opportunities through analytics, customer feedback, and capital equipment purchases.
  • Support sales channel to improve “Point of sale” capture rates for MEPPI extended warranties.
  • Prepare and present quotes to customers.
  • Identify potential customer budget cycle and plan quote to close sequence.

Minimum Physical Requirements

  • Ability to travel 20% of the time.
  • Ability to multi-task, prioritize and manage time effectively.
  • Ability to work with others to accomplish goals.

Desired Education

Desired Degree

Desired Major



More Information

  • Term Entry
  • Company Mitsubishi Electric Power Products, Inc.
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