Smart-Grid Engagement Mgr 14 views


The successful candidate is a highly skilled engagement manager preferably with experience in enterprise software and professional services. Technical skills in application development, predictive analytics and/or data integration are highly valued as well as domain experience in any of the following industries: manufacturing, supply chain, financial services, life sciences and high tech.
The engagement manager will effectively work with executive customer stakeholders to define use cases and translate use cases into specifications, quantify and track business value, and work across business and technical teams to drive successful delivery of C3 IoT products.
Role Description and Responsibilities
Qualified candidates have a minimum of 8-10 years of professional experience. The successful candidate will oversee the entire software implementation life cycle, including the following activities:
Craft compelling use cases that drive business value, and translate use cases into requirements and specifications
Quantify and track value metrics that can be realized from C3 IoT product implementations
Lead an engagement team to perform implementation activities in collaboration with C3 IoT team members from Application Development, Data Integration, Data Science, Products, QA, and DevOps
Dive into technical details and lead activities to ensure successful delivery to our customers (e.g., functional scoping, application and data integration quality assurance, deliver trainings, issue debugging and resolution)
Track, anticipate and address challenges before they become risks
Develop polished deliverables and other documentation to enable customer success
Effectively and proactively communicate with customers and build a trusted advisor relationship
Advise executive customer stakeholders on future use case roadmap and implementation plans aligned to C3 IoT solutions
Travel to customer sites (50% average)

The following capabilities and experience are required:
Minimum of 8-10 years’ engagement management experience with enterprise SaaS solutions
Ability to successfully communicate and work with senior executive stakeholders
Effectively work across customer and internal teams to problem solve, define scope, write technical specifications, quantify and track success metrics, and manage against a plan
Demonstrated ability to navigate between the business and technical domains of a software implementation project, providing leadership in both
Excellent presentation, written, communication and interpersonal skills
Bachelor degree in Computer Science, Engineering, or similar field; MSc or MBA preferred



More Information

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  • Company C3 Energy
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Smart Grid   l   Divisional Practice
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  • Address CA North
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