Wind-Energy Field Engineer 32 views


The Lead Field Engineer develops practical and innovative ways to identify and meet goals. In this role you are responsible for work that is less defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals.

Essential Responsibilities:
As the Lead Field Engineer, you will:

  • Provide excellent technical expertise related to: Excitation, Synchronization, and Protection equipment of large Motor-Generators
  • Provide local business ownership in assigned areas
  • Provide and direct the performance of quality field engineering services to all (internal and external) employees in assigned areas
  • Aggressively promote services sales to grow business in the area
  • Assist with proposals, including market intelligence on pricing, work-scope, terms and conditions
  • Participate in business planning including budgeting / staffing / forecasting / cost control
  • Establish and maintain business relationships with area customers, pole sales resources, and other GE businesses to enhance position in marketplace
  • Assist in individual development of assigned personnel through coaching, counseling, training assignments and business exposure
  • Perform field engineering service work to properly serve the local customers
  • Provide the leadership to balance customer service satisfaction
  • Develop and capture technical problem solving knowledge, communicating with other organizations to enable effective resolution of customer problems and inquiries
  • Provide front-line technical response to inquiries received by the customer response center, identifying potential problems and coordinating troubleshooting activities with numerous internal organizations
  • Identify product failures and assist in identifying possible root causes
  • Manage communication among internal organizations and customer personnel to ensure effective product support and customer satisfaction
  • Distribute information on customer issues so that all members of customer support team share common understanding and objectives
  • Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc.


  • Bachelor’s Degree from an accredited university or college (or a High School Diploma / GED with a minimum of 4 years of experience in a support or field engineering position)
  • Minimum of 3 years of experience in a field engineering role including a minimum of 1 year of experience in customer support and the development of successful customer relationships

Desired Characteristics:

  • Bachelor’s Degree in Mechanical or Electrical Engineering
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • PC proficiency
  • Team leader in a dynamic, energetic, and proactive environment
  • Six Sigma training or equivalent quality training


More Information

  • Term Entry +
  • Company GE Renewables
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